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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Real Deal Moving Systems

February 26, 2024

5  out of  5 rating by Real Deal Moving Systems
"This office is fast respectful and amazing."
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Cleunna Tullock

December 7, 2023

1  out of  5 rating by Cleunna Tullock
"Clinton Cook is the absolute worst! You can never get a hold of him. I have sent multiple emails and nothing!! Definitely canceling my policy!!"
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Billy B

November 13, 2023

5  out of  5 rating by Billy B
"Justin was really great to work with and made it easy for me to understand my coverages!"
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October 27, 2023

5  out of  5 rating by LittleBigDream3rs
"Thank you so much Justin for your help! Highly recommend!"
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Desiree Gist

October 23, 2023

1  out of  5 rating by Desiree Gist
"Definitely avoid this company. Agent suggested I file a minimal damage claim with my insurance as there were objects in the road and my tire rim got bent. He said, 'it wont affect your insurance or anything because it's simply a small damage claim.' Four months later my premium shoots up $120 AND now I've got an additional point on my license from the DMV due to 'the collision' that I was ALREADY intending to handle myself. But at the direction of my 'agent' I filed a claim, and now I'm listed as having had an accident that was my fault. I'm 33 years old and have NEVER had an accident that was my fault. Why would I file a claim for damages to get covered at the expense of State Farm telling the NC DMV that I had an accident, which I didn't! Multiple people hit the exact same metal object in the road. I counted 5 additional cars that hit the same item, there may have been more. I am absolutely livid and I will NEVER, EVER use state farm again. This agent KNEW that he would be reporting my damage claim to the DMV as a COLLISION & he also KNEW my insursnce rate would go up, and yet he still advised me to file this claim with state farm telling me that this would not affect me in the least bit as I even said to him, no, I dont want my premium to go up. And 4 months later, state farm wants me to pay $300/mo for full coverage insurance on a WHITE chevy! It's absolutely ridiculous. This is a HUMONGOUS mess that is a DIRECT result of me FOLLOWING THE ADVICE OF CLINTON COOK, the agent at this establishment. Pick your agent wisely! This guy ONLY wants to make money for his agency! He doesn't really care about helping you as an individual. He's only interested in getting MONEY and screwing you over! Trust me!"
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October 22, 2023

5  out of  5 rating by A C
"Justin was very helpful and gave excellent customer service. He explained the coverages very well and with great detail!"
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October 18, 2023

5  out of  5 rating by Alyssa
"Awesome job with explaining everything and answering all questions I have and cheaper insurance all around!! Great experience!!! Thanks Justin!!"
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Retired 2019

October 18, 2022

5  out of  5 rating by Retired 2019
"Clinton is a great agent and gives awesome customer service."
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Nabeel Jaitapker

August 20, 2022

1  out of  5 rating by Nabeel Jaitapker
"Horrible service. I tried getting hold of Clinton Cook for two months regarding adding another vehicle to my policy. He never responded. The person in his office then removed my existing vehicle without telling me and added the additional vehicle. I emailed them three times and got no response. I called several times and kept getting sent to their voicemail. I was finally able to reach Clinton (he finally answered the phone) on August 12 (I bought the second car in May) and I told him I wanted to cancel my auto policy. He was extremely curt and rude and said he would send a cancellation letter via email and hung up on me. He didn’t bother to ask why I was wanting to cancel or how he could serve his client better. So much for being a good neighbor. State Farm was definitely not there."
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Harold Harriston

June 9, 2022

5  out of  5 rating by Harold Harriston
"Very attentive to my needs and works fast to address my issues. Been with them for 4 years now and sticking with them for my home, auto, and boat insurance needs."
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Adam Jurado

March 18, 2022

5  out of  5 rating by Adam Jurado
"When contacting Clinton Cook, he happened to have the day off, so I had the opportunity to speak to Shirley Almaleh. She was so friendly and helpful. Other State Farm agents who I´ve spoke to have been rude, so Shirley really made my day. She helped me transfer title of my car and set up State Farm insurance as well as get me a discount on Drive Safe and Save. Shirley has a way with people, and she will SURELY do a fantastic job with her future customers. Thank you Shirley!"
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August 27, 2021

5  out of  5 rating by Meika
"While looking for auto coverages and quotes, TJ was amazingly helpful through that process. I would highly recommend him to anyone else looking for the same. Thanks TJ!!"
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Alexa Terrell

August 16, 2021

5  out of  5 rating by Alexa Terrell
"I worked with TJ and he helped me lower my renter's insurance fee! He was so pleasant and knowledgeable. I didn't even realize I was paying such a high fee in the first place. THANKS TJ!!!!! I will be recommending his service to friends and family going forward."
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Alex Kagan

June 21, 2021

1  out of  5 rating by Alex Kagan
"I had Clinton Cook as my agent for one year. Biggest complaint by far is terrible customer service, which included inability to answer emails or return phone calls. It took me 2 month to request a simple quote change, which appeared to be entered incorrectly several times. With so many other options out there, it does not make sense to work with this agency. Consider reading other reviews as they appear to have a pattern for unacceptable customer service. (which is a bare minimum requirement for insurance agency)"
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Larry Williams

June 4, 2021

5  out of  5 rating by Larry Williams
"I called State Farm to report that my truck windshield had been broken due to a large tree limb falling it. I spoke with Maria Avina. She was extremely helpful and knowledgable in getting the repair process started. In just a few minutes she had initiated the process. A short time later I received a call from the company that I chose to replace the windshield. In less than two hours from the time I called and talked to Maria I had an appointment to have the windshield replaced. The entire process was efficient and easy. I give credit to Maria for a hassel free process."
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charley fister

February 6, 2021

5  out of  5 rating by charley fister
"Great price! Great service! Aaron made the process very easy!"
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hector valentin

July 1, 2020

5  out of  5 rating by hector valentin
"I got my business insurance here and they were the best, I highly recommend Clinton and his staff. they are very professional, kind and the best for insurance needs."
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Pedro Valentin

January 16, 2020

5  out of  5 rating by Pedro Valentin
"Was looking for a house insurance and I was recommended by a good friend to use State Farm. First time I walked into the office, met with Maria. All I can say, she is the best. Maria took the time to explain everything about the coverage, went trough every detail, gave me options and overall made me feel confident as a first timer to entrust them. I’ll recommend her to all my family and friends."
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Maria Castro

August 29, 2019

5  out of  5 rating by Maria Castro
"Great office !"
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Jeff Lowe

August 8, 2019

5  out of  5 rating by Jeff Lowe
"Always responsive and always helpful"
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Baxter Kapp

February 26, 2019

1  out of  5 rating by Baxter Kapp
"Warning do not due business with this State Farm Agent - He is not honest or trustworthy -- Clinton Cook has made many errors in my accounts and had still not canceled my polices after several emails and phone calls --- If you have insurance with his office i would find a different agent - I have been with State Farm 30 years and they have been a good company but this agent is bad--"
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Aysel Atli

November 2, 2018

1  out of  5 rating by Aysel Atli
"This is the worst insurance agency I ever dealt with. The guy whose name is Alex is exremely dishonest and manipulative. Even though they had my driver license number from the first day I talked to them, every single day after that they gave me different quotes, each time stating they forgot to add this and and that. State Farm is a good company, but this agency is not. I do not know how they are staying in business. Stay away from them.."
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Jacqueline Cook

August 20, 2018

5  out of  5 rating by Jacqueline Cook
"Clinton truly treats everyone like family. Amazing customer service. I would never consider going anywhere else for such an important service"
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Dan Wilson

June 19, 2018

5  out of  5 rating by Dan Wilson
"He has my whole family covered, good service and always there to help with any questions."
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Brandon Latham

December 1, 2017

5  out of  5 rating by Brandon Latham
"A more than eager agency to help, support with changing of policies, and quick to answer when you have an immediate question. Clinton and his staff really do want to give you the best price for the best coverage."